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Home Art Supplies Terms of Trade Delivery Terms Our Shop Contacts

This Site is Operated by Scrappy Cat Crafts Ltd


If you need to contact us for any reason you may do so by any of the following methods:


Telephone :                01485 298495


Email :                       mail@scrappycatcrafts.co.uk


Address :                    2 Southgate Lane

                                Snettisham

                                KING’S LYNN

                                Norfolk

                                PE31 7QN


All goods carry a full one year guarantee, or longer if stated.


Goods may be returned within fourteen days, in good condition, in the original packaging for a full refund. The buyer is responsible for the return charges unless the goods are faulty.

Terms and Conditions of Business


Orders and Payment


Carriage Charges

Orders less than £100 for mainland UK delivery, postage and packing will be charged at £3.50.

Above £100 value, UK mainland delivery is free.

Carriage to overseas customers charged at cost, please place your order and we will email the cost of postage, which you can pay for by clicking on this link.  







Reservation of Title


Privacy Policy


Cancellation & Returns Policy


Please contact us before sending items back for whatever reason. Unless damage in transit has been noted to the carrier on delivery, or within twenty four hours to ourselves, goods must be returned unused in the original packaging and in good saleable condition at the customer’s expense, within fourteen days of receipt.

We operate a contract cancellation/goods return policy as provided for under "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Customers are notified by email on dispatch of goods. Claims for non receipt must be made within fourteen days of that invoice.


Guarantees

All goods are guaranteed for at least  one year, longer if stated.

In the unlikely event of problems within the guarantee period we will repair the damaged item, if possible, or replace it if repair is not possible.

This is subject only to the damage to the goods not being caused by misuse.

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Terms of Trade

Scrappy Cat Crafts Ltd

Registered in England No: 08069005

Registered Office :      2 Southgate Lane

Snettisham

King’s Lynn

PE31 7QR

Directors :                  Linda King

Ron King