This Site is Operated by Scrappy Cat Crafts Ltd
If you need to contact us for any reason you may do so by any of the following methods:
Telephone : 01485 298495
Email : firstname.lastname@example.org
Address : 2 Southgate Lane
All goods carry a full one year guarantee, or longer if stated.
We will supply goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us.
Goods may be returned within fourteen days, in good condition, in the original packaging for a full refund. The buyer is responsible for the return charges unless the goods are faulty.
Terms and Conditions of Business
Orders and Payment
Orders less than £100 for mainland UK delivery, postage and packing will be charged at £3.50.
Above £100 value, UK mainland delivery is free.
Carriage to overseas customers charged at cost, please place your order and we will email the cost of postage, which you can pay for by clicking on this link.
Reservation of Title
Cancellation & Returns Policy
Please contact us before sending items back for whatever reason. Unless damage in transit has been noted to the carrier on delivery, or within twenty four hours to ourselves, goods must be returned unused in the original packaging and in good saleable condition at the customer’s expense, within fourteen days of receipt.
We operate a contract cancellation/goods return policy as provided for under "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Customers are notified by email on dispatch of goods. Claims for non receipt must be made within fourteen days of that invoice.
All goods are guaranteed for at least one year, longer if stated.
In the unlikely event of problems within the guarantee period we will repair the damaged item, if possible, or replace it if repair is not possible.
This is subject only to the damage to the goods not being caused by misuse.
Terms of Trade
Scrappy Cat Crafts Ltd
Registered in England No: 08069005
Registered Office : 2 Southgate Lane
Directors : Linda King
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